Terms and Conditions

The use of this website implies acceptance of the terms and conditions below. We recommend careful reading of these. cosmetikorean.com reserves the right to modify these provisions without further notice. The most recent version can be accessed on this page.

Your access/visit to this website is subject to the Terms and Conditions of use and implies your explicit acceptance of these and represents the understanding between parties.

Privacy

The confidentiality of your personal data is one of the main concerns of SABIT NETWORKS S.R.L., headquartered at 72 Aviaţiei Street, Bucharest, Sector 1, as the data controller.

This document is intended to inform you about the processing of your personal data in the context of using the website https://cosmetikorean.com, hereinafter referred to as the “website.”

Table of Contents

  1. Categories of processed personal data
  2. Purposes and legal bases of processing
  3. Duration for which we process your data
  4. Disclosure of personal data
  5. Transfer of personal data
  6. Your rights
  7. Minors’ privacy
  8. Changes to the privacy policy

Categories of processed personal data

If you are a customer of the website, cosmetikorean.com processes your personal data, such as:

  • First and last name
  • Phone number
  • Email address
  • Billing address
  • Shipping address
  • Data related to how you use the website (e.g., your behavior/preferences/habits within the domains)
  • Any other categories of data you provide directly in the context of creating a user account, placing an order through the website, or in any other way resulting from using the website.

If you use your Facebook or Google account to create a user account on the site, cosmetikorean.com will process the following publicly displayed profile data from the respective applications: username, email address.

If you choose to create a user account only before completing an order for a product available on the site, your email address will be requested, based on which an account will be automatically created.

If you do not complete the order, the email address and other provided data will not be stored by cosmetikorean.com, and the created account will be automatically deleted.

If you are a visitor to the website, cosmetikorean.com processes your personal data that you provide:

1.Directly in the context of using the website, such as data you provide in the contact/questions/complaints section, to the extent that you contact us in this way.

2.Indirectly, data such as: IP address, used browser, browsing duration, search history, used operating system, language, and viewed pages, complete URLs, click-through sequence to, from, and on our site, viewed/searched products or information, duration of visits to specific pages, information about interaction with pages (e.g., scrolling, clicks, mouse movements), user behavior data.

Purposes and legal bases of processing

1.If you are a customer of the website, cosmetikorean.com processes your personal data as follows:

  • For the performance of the contractual relationship between you and cosmetikorean.com, namely for receiving, validating, shipping, and invoicing the order placed on the site, informing you about the status of the order, organizing the return of ordered products, etc.

Legal basis: The processing of your data for this purpose is based on the contract between you and cosmetikorean.com, as defined in the Terms and Conditions https://en.cosmetikorean.com/. Providing your personal data is necessary for the execution of this contract. Refusal to provide data may result in the inability to carry out contractual relations between you and cosmetikorean.com.

 

  • For the fulfillment of legal obligations incumbent upon cosmetikorean.com in the context of services provided through the website, including fiscal obligations, as well as archiving obligations.

Legal basis: The processing of your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is necessary. Refusal to provide data may result in cosmetikorean.com’s inability to fulfill its legal obligations and therefore unable to provide you with services through the website.

 

  • For marketing activities, namely for transmitting commercial communications regarding products and services offered by cosmetikorean.com through the website via distance communication means (email, SMS).

Legal basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can give your consent for data processing for this purpose by checking the corresponding box at the time of account creation or later, in the “My Account” section.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications. Additionally, you can unsubscribe by accessing the “My Account” section.

Providing your data for this purpose is voluntary. Refusing to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • For various analyses, reports on the functioning of the website, creation of consumer preference profiles, primarily to improve the experience offered on the site.

Legal basis: The processing of your data for this purpose is based on the legitimate interest of cosmetikorean.com in continuously improving the customer experience on the site. Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.

1.If you are a visitor to the website, cosmetikorean.com processes your personal data as follows:

  • For marketing activities, namely for transmitting commercial communications regarding products and services offered by cosmetikorean.com through the website via distance communication means (email, SMS).

Legal basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can give your consent for data processing for this purpose by completing and checking the corresponding box in the newsletter subscription form available on the site.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications.

Providing your data for this purpose is voluntary. Refusing to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • For handling complaints, resolving issues, and monitoring traffic to improve your experience on the site.

Legal basis: The processing of your data for this purpose is based on the legitimate interest of cosmetikorean.com in ensuring the proper functioning of the site and continuously improving the visitor experience, including addressing various comments, questions, or complaints.

Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.

Duration for which we process your data

Cosmetikorean.com will process your personal data only for the period necessary to achieve the processing purposes mentioned above.

If you are a customer, we will process your data for the entire duration of the contractual relationship and subsequently in accordance with legal obligations that apply to cosmetikorean.com (e.g., for financial and accounting documents, the retention period required by law is 10 years from the end of the financial year in which they were prepared).

If you exercise the option to delete your user account by clicking the “delete account” button in the “My Account” section, cosmetikorean.com will interpret this action as your choice to unsubscribe from receiving commercial communications that inform you about products and services offered through the website.

In this regard, if you choose to delete your user account, we will no longer send you emails and/or SMS of this nature.

However, we would like to inform you that deleting the account will not automatically delete your personal data.

If you do not wish your personal data to be processed or if you wish to have your data deleted, you can exercise the rights detailed in section 6 below.

If you request the deletion of your account, but the account has at least one active order, the account deletion request can only be recorded after the products are delivered, and the last active order is completed.

If you withdraw your consent for data processing for marketing purposes, cosmetikorean.com will stop processing your personal data for this purpose, but without affecting the processing carried out by cosmetikorean.com based on the consent expressed by you before its withdrawal.

Disclosure of Personal Data

We do not rent/sell your personal data to third parties.

In certain situations, apart from the operator, your data may be accessible to third parties such as service providers, transportation operators, hosting providers, IT companies, named as authorized persons by the Operator if necessary.

These parties are contractually obligated to maintain the confidentiality of the data and to use it exclusively for the purpose for which it was provided.

Furthermore, we may disclose your personal data to central/local public authorities in the following illustrative cases:

  • for website administration
  • in situations where such communication is necessary for awarding prizes or other benefits to individuals, obtained as a result of their participation in various promotional campaigns organized by cosmetikorean.com through the website;
  • for the maintenance, customization, and improvement of the website and the services carried out through it
  • for data analysis, testing, and research, monitoring usage and activity trends, developing security features, and user authentication
  • for the transmission of commercial marketing communications, within the limits and conditions provided by law
  • when the disclosure of personal data is required by law, etc.

Transfer of Personal Data

 

 

Personal data provided to cosmetikorean.com may be transferred outside Romania, but only to states within the European Union.

Your Rights

In accordance with the provisions of data protection legislation, as data subjects, you have the following rights:

  • the right to be informed – the right to receive details regarding the processing activities carried out by cosmetikorean.com, as described in this document;
  • the right of access to data – the right to obtain confirmation from cosmetikorean.com regarding the processing of personal data, as well as details regarding processing activities, such as how data is processed, the purpose of processing, recipients or categories of data recipients, etc.;
  • the right to rectification – the right to obtain the correction, without undue delay, by cosmetikorean.com of inaccurate/unjustified personal data, as well as the completion of incomplete data;
  • the right to erasure, without undue delay (“the right to be forgotten”) – certain conditions apply; it is possible that, following a request for data erasure, cosmetikorean.com may anonymize this data (thus removing its personal character) and continue processing it for statistical purposes; the right to restrict processing, under certain conditions;
  • the right to restrict processing, under certain conditions;
  • the right to data portability – the right to receive personal data in a structured, commonly used, and machine-readable format, as well as the right for this data to be transmitted by cosmetikorean.com to another data controller, to the extent that the conditions provided by law are met;
  • the right to object
    – concerning processing activities, this right can be exercised by sending a request as indicated below;
    – at any time, for reasons related to your particular situation, for data that concerns you to be processed on the basis of the legitimate interest of cosmetikorean.com or on the basis of public interest, except in cases where cosmetikorean.com can demonstrate legitimate and compelling reasons that justify processing and that prevail over the interests, rights, and freedoms of the data subjects or where the purpose is the establishment, exercise, or defense of a legal right in court;
    – at any time, free of charge and without justification, for data that concerns you to be processed for direct marketing purposes.
  • the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or similarly significantly affects them;
  • the right to address the National Authority for the Supervision of Personal Data Processing or competent courts, as you consider necessary.

For any additional questions regarding how personal data is processed and to exercise the rights mentioned above, please contact us at the email address: data.protection@sabit.ro

Minors’ Privacy

Cosmetikorean.com does not knowingly contact or collect information from individuals under the age of 18. The website is not intended to solicit information of any kind from individuals under the age of 18.

If we mistakenly obtain such information and are notified of it, we will obtain appropriate parental consent to use this information, or if not possible, we will delete the information from our servers.

If you wish to inform us of the receipt of information about individuals under the age of 18, please contact us via email at   data.protection@sabit.ro

Changes to Privacy Policy

We reserve the right to modify this privacy policy. In the event of major changes in the future, you will be notified via email (if possible) or by displaying a specific message on the website.

This website uses cookies. For more information about how these files are used, please access the following link: https://en.cosmetikorean.com/cookie-policy

HOW TO PURCHASE

You can buy products from us in multiple ways: in our online shop, by phone or by email.

1.Order online

The product you want to order can be found either by using the menu at the top of the page containing the product categories or by using the search field. Once you have clicked “Add to cart” the product will automatically be transferred to your shopping cart.

Once you have added all the products you wish to order to your basket, the checkout process is completed by pressing the “Submit Order” button and scrolling down the order page. On the order page you will need to complete the following:

              – Order data: Name and surname, Full address (County, City, Street, Number, Stair, Block, Floor, Apartment).

Using the username and password you entered, you can log in to view your order history or the status of your current orders, modify/delete your profile or place subsequent orders without re-entering your contact details.

2.Order by phone

By calling +40 728 199 652 or +40 785 274 603 an operator will take your order.

3.Order by email

You can send your order by email to: office@sabit.ro

              – Order data: Name and surname, Full address (County, City, Street, Number, Staircase, Block, Floor, Apartment).

              – Specify the desired products: Product name, Product code or product link.

You can buy products from our store online, by phone or by email

Delivery Information

The delivery of our products is made through Sameday, in any town in Romania.
→ The delivery time of the products is about 1-2 days, depending on the town.
→ Delivery cost: 25 lei
We also deliver products to European countries. Please note that both delivery time and shipping cost may vary from order to order.

Payment Methods

You can buy products on the website www.cosmetikorean.com using the following payment methods:

Cash on delivery
The value of the ordered products and services can be paid to the courier even upon their delivery to the address specified by you.

Online card payment via the secure online payment system from MobilePay.
MobilePay is a secure and easy payment service that helps you shop online without having to expose your credit card or bank information to any third party, including MobilePay™. The security of your information is guaranteed by the fact that MobilePay™ does not store your confidential card data, but sends it encrypted over a secure connection to the processing bank. This way your information is safe.

PO/ Bank transfer

Payment can also be made by bank transfer based on the proforma invoice, the delivery of the products being made after confirmation of payment (total value of the invoice) in our account.

Data required to make the payment by bank transfer are:

  • Beneficiary: SABIT NETWORKS S.R.L.
  • VAT number: RO30707934
  • Trade Registry No.: J40/10984/2012
  • Headquarters: Str. Aviaţiei, Nr.72, Bucharest, Sector 1
  • IBAN account: RO62 RZBR 0000 0600 1517 9874
  • Bank: Raiffeisen Bank

Cookies Policy

This Cookie Policy applies to all users of the https://cosmetikorean.com website.

The following information is intended to inform users of this website about the placement, use and management of cookies by SABIT NETWORKS SRL in the context of users browsing this website.

What are cookies?

An “internet cookie” (also known as “browser cookie” or “HTTP cookie” or simply “cookie”) is a small file, consisting of letters and numbers, which will be stored on a user’s computer, mobile terminal or other equipment through which the internet is accessed.

Cookies are installed by a request from a web-server to a browser (e.g. Internet Explorer, Firefox, Chrome).

Once installed, cookies have a fixed lifetime and remain “passive” in the sense that they do not contain software, viruses or spyware and will not access information on the hard drive of the user on whose equipment they were installed.

A cookie consists of two parts: the name of the cookie and the content/value of the cookie.

Technically, only the web-server that sent the cookie can access it again when a user returns to the web page associated with that web-server.

  1. What cookies are used for on this website:

Cookies are used to provide users of this website with a better browsing experience and services tailored to the needs and interests of individual users, as follows:

  • improving the usability of this website, including by identifying any errors that occur during users’ visit/use of this website;
  • providing anonymous statistics on how this website is used to BENATH TRADING SRL, as owner of this website;
  • anticipation of possible future goods that will be made available to users through this website, depending on the services / products accessed.

On the basis of the feedback transmitted by cookies regarding the use of this website, SABIT NETWORKS SRL may adopt measures to make this website more efficient and accessible to users.

 

  1. What is the lifetime of cookies?

The lifetime of cookies may vary depending on the purpose for which it is placed. There are the following categories of cookies which also determine their lifetime:

  • Session cookies – this is a cookie that is automatically deleted when the user closes their browser.
  • Persistent/fixed cookies – is a cookie that remains stored on the user’s terminal until it reaches a certain expiry date (a few minutes, days or a few years in the future) or until the user deletes it at any time via the browser settings.
  1. What are third party cookies?

Certain sections of content on the website may be provided through third parties, i.e. not by [website owner], in which case these cookies are referred to as third-party cookies.

These cookies may come from the following third parties:

  • Google Analytics
  • Facebook Pixel
  1. What cookies are used through this website?

The following cookies may be placed by using / visiting this website:

  • Website performance cookies
  • User analysis cookies
  • Geotargeting cookies
  • Registration cookies
  • Advertising cookies
  • Advertising provider cookies

Performance cookies

This type of cookie stores the preferences of the user of this website, so that it is no longer necessary to set the preferences again when visiting the website again.

User analysis cookies

These cookies inform us whether a particular user of this website has visited/used this website before. These cookies are only used for statistical purposes.

Geotargeting cookies

These cookies are used by software that determines the country of origin of the website user. The same advertisements will be received regardless of the language selected.

Registration cookies

When you register on this site, cookies are generated that remember this fact. The servers use these cookies to show us the account you are registered with.

Also, the use of these cookies allows us to associate any comments posted on the website with the username of the account used. If the “keep me logged in” option has not been selected, these cookies will be automatically deleted when the browsing session ends.

Advertising cookies

These cookies allow us to track whether a user has viewed an online advertisement, the type of advertisement and the time elapsed since the advertisement was viewed.

Though, such cookies are used for online ad targeting. They are anonymous, storing information about the content viewed, not about the users.

  1. What kind of information is stored and accessed through cookies?

Cookies store information in a small text file that allows browser recognition. This website recognises the browser until the cookies expire or are deleted.

  1. How can cookies be turned off?

Disabling and refusing to receive cookies may make this website difficult to visit and may limit your ability to use it.

Users can configure their browser to reject cookies or to accept cookies from a specific web page. However, refusing or disabling cookies does not mean that you will no longer receive online advertising – only that it will not be tailored to your preferences and interests as evidenced by your browsing behaviour.

All modern browsers offer the possibility to change cookie settings. These settings can be accessed, as a rule, in the “options” section or in the “preferences” menu of your browser.

To understand these settings, the following links may be useful:

Cookie settings for Google Chrome -> link to page

Cookie settings for Mozilla Firefox -> link to page

Cookie settings for Apple Safari -> link to page

Cookie settings for Microsoft Internet Explorer -> link to page

If you have any further questions about how cookies are used through this website, please contact: data.protection@sabit.ro

  1. Types of Cookies Used

Necessary for the functioning of the website

This website uses cookies to save user sessions and for activities strictly necessary for its operation, for example shopping basket or recently viewed products.

Analytics

This type of service allows the monitoring and analysis of website traffic. It can be used to track user behaviour.

Google Analytics (Google Inc.)

Is a web analytics service provided by Google. It monitors the use of websites to create reports and helps us to improve the user experience on the pages.

Privacy Policy Disable Cookie

Marketing and behaviour analysis

This type of service allows the website and their partners to display advertisements based on how the user uses the website.

AdWords Remarketing (Google Inc.)

This is a behavioral remarketing service that analyzes visitors to this website and allows the display of personalized ads.

Processing Location: USA

Privacy Policy Disable Cookie

Facebook (Facebook Inc.)

This is a behavioral remarketing service that analyzes visitors to this website and enables the display of personalized advertisements.

Processing Location: USA

Privacy Policy Disable Cookie

 

 

Displaying content from other platforms

This type of service allows you to upload external content and interact with it directly on your website. These services can collect traffic information even if the user does not use them.

YouTube video widget

This is a behavioral remarketing service that analyzes visitors to this website and allows the display of personalized ads.

Processing Location: USA

Privacy Policy

Vimeo Video Player

This is a video content viewing service provided by InterActiveCorp that allows us to add video content to web pages.

Processing Location: USA

Privacy Policy

Return Policy

We want you to be fully satisfied when you buy our products online. However, if you are dissatisfied with the products purchased from www.cosmetikorean.com and want to cancel the purchase and get your money back, you can return them in compliance with the return conditions below:

The buyer may return a product within 14 calendar days, without invoking any reason and without incurring other costs than delivery. Thus, according to the provisions of UG no. 34/2014, the period of returning a Good or giving up a Service expires within 14 days from:

  • the day on which the Buyer takes physical possession of the last Good – if the Buyer orders through a single order multiple products that will be delivered separately
  • the day on which the Buyer takes physical possession of the last Good or piece – in case of delivery of a product consisting of several lots or pieces

General conditions for returning products:

  • The products you return must be in the same condition in which you received them.The return is made with the initial labels intact, the original invoice and all the documents with which the product was delivered.
  • The product must be in the same condition in which it was delivered and accompanied by the accessories / gifts with which it was delivered.
  • If you bought several products of the same kind and want to return them all, make sure that only one has been unsealed. The return of the other products is accepted only if they are sealed.
  • Products on which unauthorized interventions have been made, those showing signs of wear or excessive use, scratches, chipping, blows, mechanical / electrical shocks, products that lack accessories are not accepted.
  • Any return must be preceded by a notification of the intention to return. The renunciation of purchased products is made only after an institution by e-mail, at the vanzari@cosmetikorean.com, or by filling in the return form.
  • The return of the value of the products purchased on the www.cosmetikorean.com will be made, within 14 days from the date of receipt of the product / products, by bank transfer, to the bank account specified by the customer.
  • The return fee for the return of products is borne by the customer.
  • Return data:
  • Recipient: SABIT NETWORKS SRL, Phone: 0724 572 842 or 0785 274 603

Address: bld. Barbu Vacarescu, nr. 102, sc. E, ap.3, Bucharest, Sector 2, postal code: 020283

RETURN POLICY

We want you to be fully satisfied when you buy our products online. However, if you are not satisfied with the purchased products, you can return them in compliance with the return conditions below:

The buyer may return a product within 14 calendar days, without invoking any reason and without incurring costs other than delivery. Thus, according to GEO no. 34/2014, the period of returning a Good or giving up a Service expires within 14 days from:

  • the day on which the Buyer takes physical possession of the last Good – if the Buyer orders through a single order multiple products that will be delivered separately
  • the day on which the Buyer takes physical possession of the last Good or piece – in case of delivery of a product consisting of several lots or pieces

General conditions for returning products:

  • The products you return must be in the same condition in which you received them.
  • The return is made with the initial labels intact, the original invoice and all the documents with which the product was delivered.
  • The product must be in the same condition in which it was delivered and accompanied by the accessories / gifts with which it was delivered.
  • If you bought several products of the same kind and want to return them all, make sure that only one has been unsealed. The return of the other products is accepted only if they are sealed.
  • Products on which unauthorized interventions have been made, those showing signs of wear or excessive use, scratches, chipping, blows, mechanical / electrical shocks, products that lack accessories are not accepted.
  • Any return must be preceded by a notification of the intention to return. The renunciation of purchased products is made only after an institution by e-mail, at the office@sabit.ro , or by filling in the return form.
  • The return of the value of the products purchased on the www.cosmetikorean.com will be made, within 14 days from the date of receipt of the product / products, by bank transfer, to the bank account specified by the customer.
  • The costs of returning the products are borne by the consumer.
  • Return dates:
  • Recipient: SABIT NETWORKS SRL, Phone: 0728 199 652 or 0785 274 603

Address: Barbu Vacarescu, E3, Bucharest, 020283, Romania